Our Reviews

Keith B|2025 Chevrolet Equinox

Confirmed Sales Customer

3/10/2025

i called Chris Keefe about a used equinox.Went there tried out the car excellent, But did not have leather seats. Saw a 2025 new equinox with everything i wanted, worked out deal & walked away with a new car. This was the second time i dealed with Chris. I would like to that anybody going to terryville chev. Get in touch withCris Keefe. He will treat you right. Keith Brewer

Bristol, CT

Erin B|2016 Chevrolet Cruze

Confirmed Service Customer

3/10/2025

I go there for my oil changes. I am able to take advantage of my GM rewards points when doing so. I do note that they always find things that need attention or repair and that the costs of these repairs are often double what people I know have paid for the service elsewhere.

BRISTOL, CT

Thomas M|2018 Chevrolet Equinox

Confirmed Service Customer

3/19/2025

Professional service, well done

PLAINVILLE, CT

Joe P|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

3/24/2025

We had a good experience, especially after the experience we had with another Chevy dealer. Brendan did a good job as our advisor and they informed us along the way.

BRISTOL, CT

Robert V|2025 Chevrolet Equinox

Confirmed Service Customer

4/15/2025

More issues today. Either update is defective or I got a lemon. โ˜น

Oxford, CT

John S|2017 GMC Terrain

Confirmed Service Customer

4/18/2025

a OK

THOMASTON, CT

O'Brien J|2023 Chevrolet Equinox

Confirmed Service Customer

4/19/2025

Brendan was terrific as my advisor! I like Terryville Chevy, and I use them for both my cars!

Riverton, CT

John C|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

4/24/2025

I was charged $400 for the technician to drop the transmission plan, check for chips, and re-install. No parts were used. It only took one hour. So, $400 per hour for labor ONLY. Disgusting Just to tell me I need $7000 for a new transmission

NAUGATUCK, CT

Judith O|2024 Chevrolet Equinox

Confirmed Service Customer

3/14/2025

I had a awesome salesman that sold me a 2024 Equinox ( Chris Keefe ) I give him credit w/ his patience & understanding about my needs in the type of car & Don Nenninger has always been good to deal with & Don's boss is wonderful John who always listen & always says Hello & ask how your doing The reception is pleasant & says see you soon

Bristol, CT

Anthony S|2025 Chevrolet Trailblazer

Confirmed Sales Customer

3/19/2025

Chris Buckley was the most helpful and responsive salesperson that we have ever experienced. From start to finish, Chris's texts and emails were very helpful, timely, and made the entire purchase process very easy and pleasant! "Thank you, Chris." Everyone in the Terryville Chevrolet dealership was very friendly when we entered the showroom from the young man who held the door open for us and welcoming us to the dealership to inside people who smiled at us and greeted us verbally. We felt very comfortable and "at home" which felt like the kind of service we experienced 50+ years ago in the smaller dealerships. We have already recommended Terryville Chevrolet to our family and friends! Thank you!

Bristol, CT

Christopher T|2024 Chevrolet Corvette

Confirmed Service Customer

3/20/2025

Very thorough and knowledgeable about my situation.

Woodbury, CT

Thomas O|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/26/2025

Great service!

Thomaston, CT

Heidi R|2025 Chevrolet Equinox

Confirmed Service Customer

4/8/2025

Everyone was very kind the oil change did take about an hour which is a little to long.

BRISTOL, CT

Jennifer R|2025 Chevrolet Trax

Confirmed Sales Customer

4/10/2025

The salesperson Chris was very nice, professional and not pushy. Showed me what I can afford in my budget which was my only goal, to stay on budget.

Bristol, CT

Jeremy H|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

4/16/2025

Extremely friendly and answered any question that I had.

Winsted, CT

Peter C|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/21/2025

Friendly, helpful staff.

PLAINVILLE, CT

Steven M|2025 Chevrolet Express Cargo Van

Confirmed Sales Customer

4/23/2025

Caitlyn was a pleasure to work with.

Thomaston, CT

Laura R|2025 Chevrolet Trax

Confirmed Sales Customer

4/24/2025

Chris k was great and very helpful

Milford, CT

John S|2025 Chevrolet Traverse

Confirmed Service Customer

4/24/2025

They went above and beyond to satisfy my needs. They took additional time to install the side boards I had purchased from them when I didn't even have an appointment. I was in for a loaf. Exceptional service and would highly recommend.

SIMSBURY, CT

William D|2018 Chevrolet Suburban

Confirmed Service Customer

5/9/2025

Don got me in and out when I needed to be. Showed me what needed to be done. Excellent service.

BROOKFIELD, CT

Lori B|2021 Chevrolet Trailblazer

Confirmed Service Customer

5/21/2025

Hi had new tires put on my wifeโ€™s car all good

WOLCOTT, CT

Jim M|2016 Chevrolet Corvette

Confirmed Service Customer

5/22/2025

Good check in and relaxing waiting room. Service and inspections were just fine. Disappointment with inability to find the cause of a leak in one tire. The tire continues to lose air pressure and needs to be filled every two days!

WOLCOTT, CT

Walter P|2024 Chevrolet Silverado 1500

Confirmed Sales Customer

6/10/2025

Caitlyn was great everything went very smoothly

Terryville, CT

Catherine C|2025 Chevrolet Trax

Confirmed Service Customer

6/24/2025

Excellent experience

SOUTHINGTON, CT

Gregg C|2024 Chevrolet Traverse Limited

Confirmed Service Customer

7/9/2025

Fast and efficient.

BRISTOL, CT

Devanand R|2024 Chevrolet Express Cargo Van

Confirmed Sales Customer

7/14/2025

I purchased a new cargo van. Price that was negotiated was fair Isnโ€™t fair is that the second? I picked it up and finally got it on the highway. The vehicle is pulling hard to the left. The entire ride home about 200 miles I was fighting with the steering wheel Check the tire pressures and they were fine Call the dealership right away and I had to hear the whole song and dance about no one is there to approve whatever needs to be done I donโ€™t want to drive 200 miles to go get an alignment or get it checked out I wanna go to my local dealership around the block to figure out whatโ€™s wrong with my truck I ended up doing that only to find out from the service rep that the PDI was done on this vehicle eight months ago and I lost eight months of warranty on a brand new truck. I picked up last week with 27 miles on it. This is ridiculous How could this even be possible? And you guys want me to call you back to buy the $3600 extended warranty? This is madness

Paramus, NJ

Robert S|2022 Chevrolet Tahoe

Confirmed Service Customer

7/16/2025

The service people are friendly and helpful. I had to take my Tahoe in for the 6.2 engine evaluation and oil upgrade change.

Bristol, CT

Miguel O|2017 Chevrolet Colorado

Confirmed Service Customer

8/17/2025

Not happy at all the truck was sold to me with a bad battery the second day I had the truck the engine light came on brought it to your service department they maid me pay for a new battery they said they check everything i paid for them to put it to emissions and it failed they gave me the truck back like that on my home 5 minutes later the engine light came back on I took it to another shop they discovered the oil level was low also had to change all camshaft position actuators solenoid and your shop had the truck for two days end told me everything was fine I never buy another vehicle from this dealership again and I will make sure any one i know never shops there and im still dealing with issues with this truck

Torrington, CT

Dwight G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/13/2025

I have been a customer of Terryville chevy for many years, a repeat customer (5 vehicles) and they have always treated me well. I recently purchased a 2026 Silverado Z71 LTZ from Terryville, my dream truck and I had the pleasure of working with Harry Ranney. Harry was fantastic to work with; he was very thoughtful, patient and knowledgeable. He was always respectful and never tried to rush the process, he made sure that I was comfortable throughout the buying experience. Harry spent an incredible amount of time with me, I should share that I am an OLD GUY. Thanks to Harry I have this beautiful truck parked in my garage that I go out and admire several times a day. I love this truck, maybe I will take it for a drive later. Dwight Godley

Torrington, CT

Russell M|2009 Chevrolet Corvette

Confirmed Service Customer

10/13/2025

My first time at the dealership, I was not greeted when I came in, the customer service person was dealing with a difficult customer, and nobody else was around. I stood there feeling like I was intruding. Eventually, a customer service advisor helped me, he was very nice And a pleasure to deal with. Waiting area was clean and comfortable oil change was done quickly and a review of other needed items was sent to me by email and text overall a good experience and I plan to have my Corvette serviced at your location in the future.

TERRYVILLE, CT

Brunel P|2017 Chevrolet Malibu

Confirmed Service Customer

11/5/2025

top tier service from the service team time and time over

TERRYVILLE, CT

Matthew S|2006 Chevrolet Trailblazer

Confirmed Service Customer

11/10/2025

Fast courteous service at a fair proce

Terryville, CT

Thomas F|2017 Chevrolet Trax

Confirmed Service Customer

11/10/2025

Wonderful service and would highly recommend this dealership. Very nice experience. Thank You!

TERRYVILLE, CT

Linda D|2025 Chevrolet Trailblazer

Confirmed Sales Customer

11/17/2025

Chris was awesome explaining all the functions available on my vehicle and setting me up. Bob found the perfect car on the lot for my needs. Everyone was very courteous and helpful.

BRISTOL, CT

Jeffrey D|2025 Chevrolet Express Commercial Cutawa

Confirmed Service Customer

12/5/2025

Staff is amazing. Very knowledgeable, professional and friendly. Facility is clean and organized

Bristol, CT

Rich L|2015 Chevrolet Suburban

Confirmed Service Customer

12/11/2025

Wouldn't price match tires from competitor as their website stated - tried to say that they were cheaper...even though it was a difference of about $30. Also, worth noting when I went to pick up the vehicle, the amount was higher than Terryville Chevy left on a voicemail for no reason. They did adjust that; however, I didn't appreciate the games they played with pricing...

Westport, CT

Anthony S|2025 Chevrolet Trailblazer

Confirmed Service Customer

1/15/2026

As a first time customer, everyone was very helpful and friendly in helping me find where I was supposed to go when Inarrived.

BRISTOL, CT

Helen M|2016 Chevrolet Trax

Confirmed Service Customer

5/12/2025

Only i think it takes too long for an oil appointment

PLAINVILLE, CT

Michael W|2016 GMC Canyon

Confirmed Service Customer

5/16/2025

Went in for an oil change with an appointment an hour later it was ready nice

BRISTOL, CT

Peter C|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/17/2025

Great as always.

PLAINVILLE, CT

Richard D|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/22/2025

Chris and the team were great

North Haven, CT

Judith O|2024 Chevrolet Equinox

Confirmed Service Customer

9/19/2025

well, 1st off they have a comfortable waiting room that offer refreshments & erveryone is pleasant and nice , freindly & have your best interest in mind & they treat you right spelling wrong on everyone & lets the customer know what needs to be done on the vehicle before work this is my 3rd vehicle I bougtht at Terryville chevy and always got good service were lucky to have Terryville Chevrolet in the area Thank you Judie O.

Bristol, CT

Robin C|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

9/23/2025

Our sales man Chris was very honest and trustworthy. Would definitely recommend this dealership to family and friends.

Blandford, MA

Jeffrey P|2026 Chevrolet Equinox

Confirmed Sales Customer

9/25/2025

Easy and straightforward

Bristol, CT

Elise P|2018 GMC 1500 Sierra

Confirmed Service Customer

11/2/2025

Always well taken care of when I come to this dealership!

Ansonia, CT

Deborah S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/4/2025

Harry and the Terryville team made it easy and enjoyable to purchase a new 2026 Trailblazer. Thank you !

BRISTOL, CT

Robert S|2022 Chevrolet Tahoe

Confirmed Service Customer

11/10/2025

After a long road trip, I stopped by to schedule an oil change on the Tahoe 6.2 for the obvious reasons. They got me in que in an hour, which worked for me.

Bristol, CT

Paul D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/25/2025

Chris Kief made ordering a new Truck a breeze

Plymouth, CT

Thomas Z|2015 Chevrolet 3500HD Silverado

Confirmed Service Customer

12/4/2025

Nice friendly service

TERRYVILLE, CT

Linda D|2025 Chevrolet Trailblazer

Confirmed Service Customer

1/22/2026

Mitch and the maintenance team at Terryville Chevrolet are great. Went for my first oil change it went smoothly and besides that my first oil change was free. ๐Ÿ‘๐Ÿ˜ŠMitch Lawrence and maintenance team helped me the understand the mechanical engineering on car. Thank you Terryville Chevrolet!!!๐Ÿ˜Š๐Ÿ‘

Terryville, CT

Keith B|2025 Chevrolet Equinox

Confirmed Service Customer

1/15/2026

Got to the dealership before i got out of my car , they were taking care of it. Was in and out in no time. Did a very good job.

Bristol, CT

Patricia A|2026 Chevrolet Trailblazer

Confirmed Sales Customer

1/23/2026

Nick was a great person to work with. Very professional!

Bristol, CT

Robert S|2022 Chevrolet Tahoe

Confirmed Service Customer

2/1/2026

Tires were changed. Dirty finger prints on rims. I should of washed the wheels before I showed up. Rubbing wheels will scratch surface and just don't want to have the wheels look crappy. Most people don't realize that rubbing or wiping dirt will scratch a surface.

Bristol, CT

Carl G|2026 Chevrolet Equinox

Confirmed Sales Customer

2/3/2026

Harry Ranny is an excellent salesman. he is knowledgeable, professional and a great person. I have purchased a number of cars from Harry over the years. Harry is the main reason I am a customer of Terryville Chevrolet.

Bethlehem, CT

Trevor R|2022 Chevrolet Traverse

Confirmed Service Customer

2/9/2026

Went 2 weeks ago for an oil change and tire rotation. Voiced concern that there was a problem with a tire but couldnโ€™t see anything obvious at the moment so when I went in for my oil change I asked them to check out the tire come to find out they did not check the tire just threw air in it an rotated it. Fast forward 2 week later my tire is significantly lower then the rest and I go back in and they check the tire. Mind you I am the first one in the service department on a Saturday morning, they take 45 minutes to tell me there is a screw in my tire and tell me it isnโ€™t able to be patched I need a new tire. They wanted to try and tell me that we got you in on a Saturday when we are light staffed but there was nobody else there. The main thing is this should have been brought to my attention 2 weeks ago when I was here and coved this concern. Like I really want to be spending my Monday morning at the dealership at the wee hours of the day. Not happy with the service department at all. Oh yeah and in those 2 weeks on the 2 vehicle inspections between the 2 visits my brakes magically got better and grew some life on them!

Plainville, CT

Dustin L|2016 Chevrolet Camaro

Confirmed Service Customer

2/16/2026

My experience with the service department was absolutely phenomenal! I was professionally greeted in a happy manner that answered all my questions I had about my Camaro. I am very hesitant to who I go to to perform any services on my car due that it's modified and also lowered. The guy I talked to reassured me that my car would be taken care of and he was definitely correct. I also had my daughter with me and I was pleased with the waiting room which also had a little table with crayons and coloring books for my girl to play with while we waited. I most likely will be coming back here to perform any other services that I may need in the future!

BRISTOL, CT

Jocelyn C|2021 Chevrolet Equinox

Confirmed Service Customer

2/16/2026

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TERRYVILLE, CT

Trevor R|2022 Chevrolet Traverse

Confirmed Service Customer

1/23/2026

Marking my car as a caution on the brakes when I have have the car 2 months so the brakes should be like brand new and almost need new brakes

Plainville, CT

Tim C|2025 Chevrolet Equinox

Confirmed Service Customer

2/5/2026

Started off terrible with Don dropping the ball and not keeping me looped in. Got much better when I contacted John Bara and he hooked me up with Brendan Clark to straighten everything out and get me answers and my vehicle back!

NAUGATUCK, CT

Randy O|2026 Chevrolet Suburban

Confirmed Sales Customer

2/7/2026

Great experience.

Terryville, CT

Jeffrey F|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

2/12/2026

๐Ÿ‘

Terryville, CT

Mark S|2025 Chevrolet Colorado

Confirmed Sales Customer

2/20/2026

The first part of the experience (initial sale and finance discussions) were great I would give 5 stars. The delivery was a different story. With the understanding that I did have an add on to the truck, I wish there was more communication that the delivery would be delayed (kept hearing another 20 minutes). I could have come back later to finalize the deal. After 2 hours the truck was ready, and then before I could leave, to be up-sold on Onstar services, left a poor taste in my mouth.

Wolcott, CT