Due to conflicting GM information available to dealer and customers. The car that I ordered, had a hidden tow bar installed on was not ale to be flat towed in the configuration ordered. I needed the car the next day to go away for 5 days. The dealership loaned me my trade-in that was already set up to tow. They then worked with GM to get the vehicle that would meet my requirements at no additional cost to me. I have never heard of a dealership that would go this far to insure that a customer would walk out the door completely satisfied.